Call Centre Agent

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Pedros Call Centre Agent

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We’re looking for a motivated call centre agent at Pedros to join our team. Meanwhile, you’ll deliver top-notch customer service and learn about our menu, services, and policies. Consequently, you’ll become an expert in our offerings.

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Key Responsibilities: What You’ll Achieve
Here’s what you’ll do:

  • First, answer incoming calls and respond to customer inquiries. Next, provide menu information and make recommendations.
  • Additionally, take orders for delivery and collection. Then, record customer choices and coordinate with our stores.
  • Furthermore, help customers modify orders and make special requests. Meanwhile, resolve any issues promptly.

Requirements: Essential Skills and Qualifications
To succeed, you’ll need:

  • Firstly, a matric qualification. Secondly, basic computer skills and good phone manners.
  • Moreover, excellent communication skills. Lastly, experience in call centers (a plus).
  • Additionally, a positive attitude and a passion for customer service.

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What We Offer: Competitive Benefits and Perks
In return, we offer:

  • A competitive salary and benefits package. Furthermore, career growth and development opportunities.
  • A dynamic work environment. Additionally, recognition for outstanding performance.
  • Moreover, opportunities for advancement and professional growth.

Application Instructions: Join Our Team Today
Interested? Meanwhile, send your resume and cover letter to [insert contact information]. We can’t wait to hear from you! Afterwards, we’ll contact you to discuss your application.

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About Pedros: Our Story and Values
Pedros is a leading restaurant chain. Moreover, we offer great food, excellent service, and a welcoming atmosphere. In fact, our customers love us! Additionally, we value customer feedback and continuously improve.

Our Guiding Principles: Values for Success
We value:

  • Exceptional customer service. Firstly, we prioritize our customers’ needs. Secondly, we strive to exceed expectations.
  • Teamwork. Additionally, we collaborate to achieve our goals. Furthermore, we support each other.
  • Continuous learning. Moreover, we develop new skills. Consequently, we stay up-to-date with industry trends.

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Unlock Your Career Potential: Why Join Our Team?
As a call center agent at Pedros, you’ll learn new skills, take on challenges, and grow your career. Meanwhile, you’ll be part of a dynamic team. In conclusion, join us and start your journey today! Furthermore, you’ll enjoy a rewarding career. Consequently, you’ll achieve success.

Closing Date: 01 December 2025

Apply now!Call Centre Agent at Pedros

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