Join the Boxer Superstores team and drive customer satisfaction! 🌟 As a Customer Service Officer, you'll play a crucial role in delivering excellence and making a difference in South Africa's retail landscape. Apply now and grow with us! 💪 #BoxerSuperstores #CustomerService #CareerGrowth
Join the Boxer Superstores Team as a Customer Service Officer
Boxer Superstores, a leading and fastest-growing retailer in South Africa, is seeking a dynamic Customer Service Officer to join our team at the Polokwane Distribution Centre. As part of our exceptional team, you'll play a crucial role in driving customer satisfaction and operational excellence.
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Job Summary
The Customer Service Officer will be responsible for providing accurate and timely information to stores regarding order status and estimated time of arrivals (ETA), while addressing store queries promptly and professionally.
Key Responsibilities
- Efficiently manage and coordinate all store orders, including Jab orders
- Maintain daily communication with store managers and regional teams to ensure seamless operations
- Expertly handle and resolve help desk queries in a timely and professional manner
- Implement and oversee effective pallet control procedures to maintain operational efficiency
- Collaborate with internal teams to ensure customer-centric solutions
- Provide regular updates and feedback to stakeholders on order status and any issues
Why Join Boxer Retail Limited?
- Be part of a JSE-listed company driving innovation and excellence in retail
- Join a team that values growth, collaboration, and customer-centricity
- Contribute to a company making a tangible difference in South Africa's retail landscape
- Opportunities for career growth and development in a dynamic environment
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Minimum Requirements
- Matric (Grade 12)
- A Degree/Diploma in Supply Chain would be advantageous
- Minimum 2 years' relevant work experience in warehousing or a similar environment
- Computer literate with proficiency in key systems
- Strong communication and problem-solving skills
- Exceptional attention to detail
How to Apply
Take the next step in your career and apply now! Visit BOXER ONLINE APPLICATION to submit your application. Don't miss the deadline – apply today and join our team!
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About Boxer Superstores
Boxer Superstores is a leading retailer in South Africa, committed to providing excellent customer service and driving growth in the retail industry. Our mission is to make a difference in the lives of our customers, employees, and the communities we serve.
Our Values
- Customer-centricity
- Innovation
- Teamwork
- Excellence
Contact Information
Boxer Superstores
Polokwane Distribution Centre
Enquiries: careers@boxer.co.za
Join the Boxer Superstores team and be part of something extraordinary! 🌟 Apply now for the Customer Service Officer role and drive customer satisfaction, innovation, and excellence. Visit BOXER ONLINE APPLICATION to submit your application. Don't miss the deadline – apply today and join our team! 📩 careers@boxer.co.za | #BoxerSuperstores #CustomerService #CareerGrowth
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