Privacy Policy


PRIVACY POLICY - JOBLINK AFRICA

Last Updated: 05 August 2026

1. INTRODUCTION

JobLink Africa, accessible at www.joblink.africa, is committed to protecting your privacy and ensuring your personal information is handled responsibly, securely, and in line with South African law.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and the rights you have regarding your data when you use our recruitment platform.

By accessing or using JobLink Africa, you agree to the terms of this Privacy Policy.

2. WHO WE ARE

JobLink Africa is a digital recruitment platform that connects job seekers with employers across South Africa and the broader African continent.

Our purpose is to make job searching, applications, and recruitment more accessible, transparent, and efficient for everyone.

For the purposes of the Protection of Personal Information Act 4 of 2013 "POPIA", JobLink Africa is the "Responsible Party" in relation to the personal data processed on this platform.

3. WHAT PERSONAL DATA WE COLLECT

We collect personal information directly from you and automatically through your use of the platform.

A. Information You Provide to Us:


Account Information: Full name, email address, phone number, password

Professional Information: CV, cover letter, qualifications, work experience, skills, certifications, portfolio documents

Application Data: Job preferences, location preferences, salary expectations, application history

Communications: Messages sent to employers, support inquiries, feedback, comments on blog posts or social media

Verification Documents: In some cases, proof of identity or right to work for compliance purposes


B. Information Collected Automatically:


Device and Usage Data: IP address, browser type, operating system, device type

Website Activity: Pages visited, time spent, job searches performed, clicks, and application submissions

Location Data: General location based on IP address for job matching purposes

Cookies and Similar Technologies: To improve site performance and personalize your experience

We do not intentionally collect special personal information such as race, health, or religion unless you voluntarily include it in your CV.

4. WHY WE COLLECT AND HOW WE USE YOUR PERSONAL DATA

We process your personal data lawfully, fairly, and for specific purposes. The main purposes are:

- To Provide Recruitment Services: Match you with relevant job opportunities, enable you to apply for jobs, and share your application with employers

To Improve User Experience: Personalize job recommendations, remember your preferences, and optimize website performance

To Communicate With You: Send job alerts, application updates, newsletters, and important platform notices. You can opt out of marketing communications at any time

To Ensure Platform Security: Detect fraud, spam, abuse, and protect the integrity of our services using automated tools

For Analytics and Improvement: Understand how users interact with our platform to improve features and content

For Legal Compliance: Meet obligations under POPIA, labour law, and other applicable regulations

We will never use your data for a purpose incompatible with those described above without your consent.

5. LEGAL BASIS FOR PROCESSING

We process your personal data based on one or more of the following:

.Consent: When you register, upload a CV, or subscribe to alerts

.Contract: To provide the recruitment services you requested

.Legitimate Interest: To improve our platform, prevent fraud, and ensure security

.Legal Obligation: To comply with South African law and regulatory requirements

6. HOW WE SHARE YOUR DATA

We respect your privacy. We do not sell your personal data.

We may share your data only in the following circumstances:


With Employers: When you apply for a job, your CV and application details are shared with the relevant employer for recruitment purposes

With Service Providers: Trusted third-party partners who help us operate the platform, including hosting providers, analytics providers, and spam detection services. They are contractually required to protect your data

For Legal Reasons: If required by law, court order, or to protect the rights, property, or safety of JobLink Africa, our users, or the public

With Your Consent: For any other purpose we will ask for your explicit permission first

7. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.


Active Accounts: Data is retained while your account is active

Inactive Accounts: If your account is inactive for 24 months, we may anonymize or delete your data

Legal Requirements: Some data may be retained for a minimum of 2 years or longer if required by law, tax, or regulatory purposes

You can request deletion of your account and data at any time through your account settings.

8. YOUR RIGHTS REGARDING YOUR PERSONAL DATA

Under POPIA and other data protection laws, you have the following rights:


Right of Access: Request a copy of the personal data we hold about you

Right to Correction: Request correction of inaccurate or incomplete data

Right to Deletion: Request deletion of your personal data, subject to legal obligations

Right to Object: Object to processing based on legitimate interest, including direct marketing

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Right to Data Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please use the contact options provided on our website.

9. SECURITY OF YOUR DATA

We take the security of your personal data seriously and implement reasonable technical and organizational measures to protect it.

Measures include:


- HTTPS and SSL encryption for all data transmission

- Secure servers and regular security assessments

- Access controls limiting who can view your data internally

- Automated spam and abuse detection systems

While we strive to protect your data, no method of transmission over the internet is 100% secure.

10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to enhance your experience, remember preferences, and analyze site traffic.

Types of cookies we use:


- Essential Cookies: Required for the website to function

Performance Cookies: Help us understand how users use the site

Functionality Cookies: Remember your settings and preferences

Marketing Cookies: Used to deliver relevant job ads

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

11. THIRD-PARTY LINKS AND EMBEDDED CONTENT

Our website may contain links to third-party websites and embedded content such as videos or social media plugins.

These third parties have their own privacy policies. We are not responsible for the privacy practices of external websites. We encourage you to review their policies before providing any data.

12. CHILDREN'S PRIVACY

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 18, we will delete it immediately.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes, we will provide a prominent notice on the website.

We encourage you to review this policy periodically.

14. CONTACT US

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your rights, please use the contact form or details provided on the JobLink Africa website under "Contact Us".